Data protection

1. Privacy at a glance

General information

The following notes provide a simple overview of what happens to your personal information when you visit this website. Personal data are any data that personally identifies you. Detailed information on data protection can be found in our Privacy Policy.

Data collection on this website

Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator. Its contact details can be found in the imprint of this website.

How do we collect your data?

Your data will be collected, if you tell us do so. This may be for example, the data that you enter in the contact form.

Other data is collected automatically when visiting the website through our IT systems. These are above all technical data (e.g. Internet browser, operating system or the time you visit the website). The collection of this information occurs automatically as soon as you go on the website.

What do we use your data for?

Part of the data is collected to ensure a flawless deployment of the website.
Other data can be used to analyze our user's behaviour.

What rights do you have regarding your data?

At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. For this purpose as well as for further questions about data protection you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the responsible supervisory authority.

In addition, you have the right to request the restriction of the processing of your personal data in certain circumstances. Details can be found in the privacy policy under "Right to restriction of processing".

Analysis tools and third-party tools

When visiting the website, your surfing behavior can be statistically evaluated. This happens above all with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior can not be traced back to you.

You can recall this analysis or prevent it by not using certain tools. Detailed information about these tools and their possibilities of appeal can be found in the following privacy policy.

 

2. Hosting

External hosting

This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the servers of the host. This may be in first instance to deal with the IP addresses, contact requests, meta -and communication data, contract data, contact details, names, web page accesses, and other data generated through a web site.

The use of the hoster is carried out for the purpose of fulfilling the contract with our potential and existing customers (Article 6 (1) (b) DSGVO) and with the aim to secure, a fast and efficient provision of our online offer by a professional provider (Art. 6 paragraph 1 letter f DSGVO).


Our hoster will only process your data to the extent which is necessary to fulfill its performance obligations and to follow our instructions with respect to such data.

Completion of a contract for order processing

In order to guarantee data protection for compliant processing, we have concluded a contract processing contract with our hoster.

 

3. General information and madatory information

data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various personal data will be collected. Personal information is information that personally identifies you. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g. in the case of communication by e-mail) may have security gaps. A complete protection of the data from access by third parties is not possible.

Note to the responsible body

The responsible data processing company on this website is:

neusta enterprise services GmbH
Konsul-Smidt Straße 24
28217 Bremen

Telephone: +49 421 696990 - 0
E-Mail: info@neusta-es.de

Responsible body is the natural or legal person who, alone or corporate with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Cancellation of your permission to the data processing

Many data processing operations are only possible with your explicit permission. You can revoke an already given permission at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to contradiction to data collection in special cases as well as for direct advertising (Article 21 DSGVO)

IF DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT, AT ANY TIME, TO RAISE AN OBJECTION AGAINST THE USAGE OF YOUR PERSONAL DATA FOR SPECIAL REASONS OBTAINED FROM YOUR SPECIAL SITUATION; THIS APPLIES ALSO TO A PROFILING BASED ON THESE PROVISIONS.

THE RELEVANT LEGAL BASIS ON WHICH A PROCESS IS BASED IS PERMITTED BY THIS PRIVACY POLICY. IF YOU CLAIM ANY DEBATE, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE MAY PROVIDE IMPERATIVE REASONABLE REASONS FOR PROCESSING THAT PREVENT YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING, IN ORDER TO EXECUTE OR DEFENSE THE LEGAL ATTRIBUTIONS (OPPOSITION UNDER ART 21 (1) DSGVO).

IF YOUR PERSONAL DATA IS PROCESSED TO OPERATE DIRECT ADVERTISING, YOU WOULD HAVE THE RIGHT TO INTRODUCE ANY CONTESTING AGAINST THE PROCESSING OF YOU OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS IS ALSO FOR PROFILING, IF IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU CONTEST, YOUR PERSONAL DATA IS THEN NOT USED FOR THE PURPOSES OF DIRECT ADVERTISING (OPPOSITION UNDER ART 21 (2) DSGVO).

Right of appeal at the competent supervisory authority

In the case of violations to the the right DSGVO, the persons concerned have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to complain is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have the data that we process on the basis of your consent or in fulfillment of a contract, for yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of the data to another person in charge, this will only be done to the extent technically feasible.

SSL- bzw. TLS-Verschlüsselung

This site uses SSL or TLS encryption for security purposes and to protect the transmission of sensitive content, such orders or requests that you send to us as a site operator. An encrypted connection is indicated by the browser's address bar changing from "http: //" to "https: //" and the lock icon in your browser bar.

If the SSL- or TLS-encryption is enabled, the data you submit to us can not be read by third parties.

Information, cancellation and adjustment

Within the scope of the applicable legal regulations, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to ajdustment or deletion of this data. For further information on personal data, please contact us at any time at the address given in the imprint.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

  • If you deny the accuracy of your personal information stored with us, we usually need time to verify this. For the duration of the audit you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data is unlawful, you may request the restriction of data processing instead of deletion.
  • If we no longer need your personal information, but you need it to exertion defend or enforce legal claims, you have the right to request that your personal information be restricted instead of being deleted.
  • If you have filed an objection under Art. 21 (1) DSGVO, a balance must be made between your interests and ours. As long as it is not clear whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may only be used with your consent or for the purposes of excirtion, exercising or defending legal claims or protecting the rights of another natural or legal person or for important public interest the European Union or a Member State.

 

4. Data collection on this website

Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (e.g. shopping cart function) are processed on the basis of Art. 6 para. 1 lit. f DSGVO saved. The website operator has a legitimate interest in the storage of cookies for the technically correct and optimized provision of its services. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing will be carried out exclusively on the basis of Article 6 (1) lit. a DSGVO; the consent is revocable at any time.

If other cookies (e.g. cookies for the analysis of your surfing behavior) are stored, they will be treated separately in this privacy policy.

Server-Log-Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
    used operating system
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

There is no merge of this data with other data sources.The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and the optimization of its website - for this purpose, the server log files must be recorded.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b DSGVO, if your request is related to the performance of a contract or is required to carry out pre-contractual action. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Article 6 (1) (f) DSGVO) or your consent (Article 6 (1) (a) DSGVO), if these was queried.

The data entered by you in the contact form remains with us until you ask us to delete it, revoke your consent to the storage or the purpose for the data storage is omitted (e.g. after completion of your request). Mandatory statutory provisions - especially retention periods - remain unaffected.

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not share this information without your consent.

The processing of this data wiil be based on Art. 6 para. 1 lit. b DSGVO, if your request is related to the performance of a contract or is required to carry out pre-contractual action. In all other cases, the processing is based on your consent (Article 6 (1) a DSGVO) and / or on our legitimate interests (Article 6 (1) f DSGVO), since we have a legitimate interest in the effective Processing of requests addressed to us.

The data sent by you to us via contact requests remains with us until you ask us to delete, revoke your consent to the storage or the purpose for the data storage is omitted (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

 

5. Analysis tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing will be carried out exclusively on the basis of Article 6 (1) lit. a DSGVO; the consent is revocable at any time.

IP anonymization

We have activated the function IP anonymization on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.

Browser Plugin

You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:  https://tools.google.com/dlpage/gaoptout?hl=de.

Objection against data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: disable Google Analytics.

For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy:
https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have entered into a contract-processing contract with Google and are fully implementing the strict requirements of the German data protection authorities when using Google Analytics.

Storage time

Google and user-level data associated with cookies, user IDs (eg, User IDs), or promotional IDs (eg, DoubleClick cookies, Android Advertising IDs) will be anonymized after 14 months or deleted. Details can be found under the following link:
https://support.google.com/analytics/answer/7667196?hl=de

 

6. Newsletter

Newsletter data

If you wish to receive the newsletter offered on the website, we require an e-mail address from you, as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter , Further data are not collected or only on a voluntary basis. We use this data exclusively for the delivery of the requested information and do not pass it on to third parties.

The processing of the data entered into the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 (1) lit. DSGVO). You can revoke your consent to the storage of data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.

The data deposited with us for the purpose of obtaining the newsletter will be stored by us or the newsletter service provider until the time of your removal from the newsletter and deleted from the newsletter distribution list after the newsletter has been canceled. Data stored for other purposes with us remain unaffected.

After your entry from the newsletter distribution list, your e-mail address with us or the newsletter service provider may be stored in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO). The storage in the blacklist is not limited in time. You may object to the storage if your interests outweigh our legitimate interest.

Newsletter2Go

With the help of Newsletter2Go we are able to analyze our newsletter campaigns. So we can for example, see if a newsletter message has been opened and which links have been clicked. In this way we can further determine which links have been clicked many times.

In addition, we can see if certain predefined actions have been performed after opening / clicking (conversion rate). We can so for example, see if you made a purchase after clicking on the newsletter.

Newsletter2Go also allows us to subdivide the newsletter recipients into different categories ("clusters"). Here, the newsletter recipients e.g.  by age, gender or place of residence. In this way, the newsletters can be better adapted to the respective target groups.

Detailed information about the features of Newsletter2Go can be found here: https://www.newsletter2go.de/features/newsletter-software/.

Legal basis

The data processing takes place on the basis of your consent (Art. 6 (1) lit. DSGVO). You can revoke this consent at any time. The legality of the already completed data processing operations remains unaffected by the revocation.

Storage time

The data deposited with us for the purpose of obtaining the newsletter will be stored by us or the newsletter service provider until the time of your removal from the newsletter and deleted from the newsletter distribution list after the newsletter has been canceled. Data stored for other purposes with us remain unaffected.

After your entry from the newsletter distribution list, your e-mail address with us or the newsletter service provider may be stored in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO). The storage in the blacklist is not limited in time. You may object to the storage if your interests outweigh our legitimate interest.

For further information, please refer to the privacy policy of Newsletter2Go at: https://www.newsletter2go.de/features/datenschutz-2/.


Completion of a contract for processing

We have signed a contract with Newsletter2Go, in which we commit Newsletter2Go to protect the data of our customers and not to pass them on to third parties. This contract can be viewed at the following link: https://www.newsletter2go.de/docs/datenschutz/ADV_Muster_Newsletter2Go_GmbH_latest_Form.pdf.